FAQs

The team at Cosmetic Finance group will carry out thorough checks on any practitioner prior to adding them to our site. This is inclusive of relevant insurance, qualifications and registration with appropriate governing bodies where required. If you believe that somebody listed on our site is practicing in an unsafe manner or not adhering to regulations then please contact us with any supporting evidence at info@cosmeticfinancegroup.co.uk

The agreement will start on the day you receive the actual treatment. This will be the same day funds will be sent over to the chosen clinic in order to pay for your procedure. If your agreement is for a training course then your clinic may request to be paid prior to the course date in order to begin the training process and send out any required training materials or pre-study reading material. With your consent, we will be able to release the funds to your training provider.Customers loan agreement will start once the funds have been authorised to be sent to the clinic.

We are unable to deal with individual complaints on behalf of clinics. In such instance you would be required to follow the clinics usual complaints procedure and come to an amicable resolution between yourselves. If this was to result in a refund then we will cancel the loan with Snap Finance and Snap will refund any payments already paid by the customer back to the customer.

Unfortunately, we can only lend funds for clinics listed with Cosmetic Finance Group. This is because we carry out thorough checks (inclusive of qualifications & insurance) to ensure our customers are only visiting trusted practitioners. If you let us know the name of the clinic you wish to attend then we can contact them and introduce ourselves. Providing they meet all required criteria they could potentially be added to our site. Alternatively, you could recommend they contact us in order to sign up for our services.

Give us a call and we can simply log in online to your account and amend accordingly. This is a very quick and simple process and can be done whilst your in clinic if required as you will already have been made aware of the amount of credit you have been offered. If you are unsure precisely of the amount, product or even treatment which you require then we would recommend potentially attending clinic for a consultation prior to completing your application - then you know exactly what to apply for.

Here at Cosmetic Finance Group we completely understand that sometimes such procedures are a big decision that may require a lot of time and thought. We pay the clinics directly FOLLOWING your treatment. So, if after your consultation you decide that treatment is not appropriate for you, or you do not feel completely comfortable to go ahead, then you are under NO obligation whatsoever to continue. We simply will not release the funds and will cancel your application at that point. Any deposit you had paid would be refunded to you.